Easy Returns & Hassle-Free Exchanges
Your satisfaction is our priority. If something doesn't fit right, we'll help you exchange or return it easily.
Start Return / ExchangeEasy Exchange
Wrong size? No worries. Exchange your pair within 7 days.
Easy Returns
Return unused products within our return window.
Original Packaging
Keep the product in original condition with box & tags.
Refund Process
Refunds are processed after quality inspection.
How Return & Exchange Works
A simple, transparent process from request to resolution.
Submit Request
Enter your order details and request a return/exchange.
Pickup Arranged
Our delivery partner will collect the product.
Quality Check
Product is inspected after receiving.
Replacement / Refund
Exchange pair shipped or refund initiated.
When Can You Return or Exchange?
Make sure your request meets these simple conditions.
Product must be unused
Original box & packaging required
Request within 7 days of delivery
Product should not have damage or marks
Invoice/order details required
Products That Cannot Be Returned
A few exceptions to keep in mind before requesting a return.
Used footwear
Damaged products due to customer handling
Products without original packaging
Customized orders (if applicable)
Refund Timeline
Here's how and when you'll get your money back.
Prepaid Orders
Refund processed to original payment method.
COD Orders
Refund processed through bank/UPI details.
Return & Exchange FAQs
Quick answers to the questions we hear most.
How many days do I have to return my order?
You have 7 days from the date of delivery to request a return, as long as the product is unused and in original packaging.
Can I exchange my footwear for another size?
Yes, size exchanges are available within the return window as long as the product meets our exchange conditions.
Who pays the return shipping charges?
Pickup and return shipping are handled by our delivery partner at no extra cost to you for eligible returns.
How long does exchange take?
Once the returned product passes quality check, your replacement pair is usually shipped within 3-5 business days.
Can I return a used product?
No, used or worn footwear cannot be returned or exchanged as per our return policy.