Frequently Asked Questions
Find answers to common questions about orders, shipping, products, returns, and everything related to your Kadam Sole experience.
Orders & Payments
How can I place an order?
Simply select your favorite pair, choose your size, add it to cart, and complete your checkout process.
What payment methods do you accept?
We accept online payments through cards, UPI, net banking, and other available payment options.
Do you offer Cash On Delivery (COD)?
Yes, COD availability depends on your delivery location.
Can I modify or cancel my order?
Order changes or cancellations are possible only before your order is processed. Contact our support team as soon as possible.
Shipping & Delivery
How long does delivery take?
Orders are usually delivered within 3-7 business days depending on your location.
Do you ship across India?
Yes, Kadam Sole delivers across India.
How can I track my order?
Once your order is shipped, you will receive tracking details. You can also track your order from our Track Order page.
Product & Sizing
How do I choose the right shoe size?
Refer to our Size Guide before placing your order. If you are between sizes, we recommend choosing the next size up.
Are Kadam Sole shoes comfortable for everyday wear?
Yes, our footwear is designed keeping everyday comfort, durability, and style in mind.
How should I take care of my shoes?
Avoid excessive moisture, clean regularly with appropriate products, and store them properly to maintain quality.
Returns & Exchanges
What is your return policy?
We offer easy returns and exchanges according to our return policy guidelines.
Can I exchange my size?
Yes, size exchanges are available if the product meets our exchange conditions.
How do I request a return or exchange?
Visit our Return & Exchange page or contact our support team.
Didn't Find Your Answer?
Our support team is always ready to help you.